Terms & Conditions - Netherlands

Terms and Conditions

Last updated: 26 January 2026

These Terms and Conditions ("Terms") govern the use of this website and the provision of services by Ground Health("we", "us", or "our") insofar as services are offered to clients located in the Netherlands. By accessing this website, booking a service, or participating in any programme, you agree to be bound by these Terms.

Please read them carefully before proceeding.

1. Scope of Services

We provide non-medical, non-clinical services that may include:

  • Physical training and movement-based programmes

  • Breathwork and embodied practices

  • Coaching, education, and reflective support

  • Individualised wellbeing programmes

All services are supportive and educational in nature. They do not constitute medical, psychological, psychiatric, or therapeutic treatment under Dutch healthcare law.

2. No Medical or Therapeutic Advice

The services and information provided:

  • Do not replace medical, psychological, or psychiatric care

  • Are not intended to diagnose, treat, cure, or prevent disease or disorders

  • Should not be relied upon as healthcare advice

You are responsible for consulting a qualified healthcare professional regarding any medical or mental health condition.

3. Eligibility and Participation

By booking or participating in our services, you confirm that:

  • You are at least 18 years old

  • You provide accurate and complete information during screening and intake

  • Participation is voluntary and may be paused or discontinued at any time

We reserve the right to refuse, suspend, or terminate services where participation is not appropriate or where safety, ethical, or legal considerations require it.

4. Screening and Suitability

Participation may be subject to a screening process, which may include intake questionnaires and exploratory conversations.

Screening is used solely to assess suitability and scope. Any decision to decline or modify services is made with care and does not constitute a medical or psychological diagnosis.

5. Client Responsibilities

You agree to:

  • Take responsibility for your own wellbeing and decisions

  • Inform us of relevant changes to your physical or mental health

  • Follow reasonable safety guidance provided during sessions

  • Respect boundaries, confidentiality, and the integrity of the work

You acknowledge that individual responses vary and that no specific outcomes can be guaranteed.

6. Boundaries of Practice

We explicitly do not:

  • Provide medical diagnosis, treatment, or crisis care

  • Prescribe, supply, or administer medication or controlled substances

  • Encourage or facilitate the use of prohibited substances

  • Offer emergency or acute mental health services

If you require urgent or crisis support, you must contact emergency services (112) or an appropriate healthcare provider in the Netherlands.

7. Booking, Payment, and Distance Contracts

Bookings are made online and constitute a distance contract within the meaning of Dutch and EU consumer law.

Pricing, session details, and applicable terms are presented prior to confirmation. Payments are processed securely via third-party providers. We do not store payment card details.

Specific rules regarding cancellation, withdrawal, and refunds are set out in our Cancellation and Withdrawal Policy, which forms an integral part of these Terms.

8. Right of Withdrawal

Under Dutch and EU consumer law, consumers generally have a 14-day right of withdrawal for distance contracts.

This right may not apply, or may be lost, where:

  • Services are scheduled for a specific date or period, or

  • Performance of the service begins with your explicit consent before the end of the withdrawal period

Details and any applicable exceptions are explained in our Cancellation and Withdrawal Policy. By booking, you acknowledge that you have read and understood this policy.

9. Intellectual Property

All content on this website and materials provided during programmes are the intellectual property of Ground Health, unless otherwise stated.

You may not reproduce, distribute, or use such content for commercial purposes without prior written permission.

10. Confidentiality and Data Protection

Personal data are handled with care and confidentiality.

Processing of personal data is governed by our Privacy Policy, in accordance with the EU General Data Protection Regulation (GDPR) and applicable Dutch law.

11. Liability

To the extent permitted by Dutch law:

  • Participation in our services is at your own risk

  • We are not liable for indirect or consequential damages arising from participation

Nothing in these Terms excludes or limits liability for intent, gross negligence, or statutory consumer rights that cannot be waived.

12. External Links

This website may include links to third-party websites. We are not responsible for their content, availability, or policies.

13. Governing Law and Jurisdiction

These Terms are governed by the laws of the Netherlands.

Disputes shall be submitted to the competent courts of the Netherlands, without prejudice to mandatory consumer protection rights.

14. Changes to These Terms

We may update these Terms from time to time. The latest version will always be available on this website, with the effective date indicated above.

Continued use of the website or services constitutes acceptance of the revised Terms.

15. Contact Details

For questions regarding these Terms, please contact:

Ground Health
[Business address]
[Email address]

By booking or participating in our services, you confirm that you have read, understood, and agreed to these Terms and Conditions.